Reggie James

Reggie James in a navy blazer and open-neck shirt, arms folded

I build technology businesses and take them to market.

See my career
  • Founder and Managing DirectorDigital Clarity
  • COO and Executive DirectorDBMM Group Inc. (OTC: DBMM)
  • 25 yearsSearch, digital and AI

I have worked in technology markets for 25 years, through search, digital and now AI. I founded Digital Clarity in 2002 and built DC Storm within it through to its acquisition by Rakuten. Since 2011 I have also held executive and board roles at DBMM Group, a US public company. Today I work with founders, CEOs and investors on go-to-market, brand and applied AI.

Selected results

From DC Storm and from client programmes led by Digital Clarity.

48%

DC Storm adoptionof major media planning and buying agencies used the platform before Rakuten acquired it.

$23M

ARR, up from $8mSoftware client growth supported over three years.

88%

EMEA revenue growthin 12 months for an enterprise software client, with cost per acquisition down 37.6%.

200+

Clientsincluding Adobe, Xerox and Bentley Systems, across the UK, Europe, the US and Asia.

Career

Commercial roles in technology publishing and early internet search, then 20 years building Digital Clarity, a product exit and a US public-company board role.

  1. 01

    Earlier careerVNU and Ziff Davis

    Technology publishing and advertising sales roles across Europe. A grounding in technology markets, enterprise customers and commercial growth.

  2. 02

    Before 2002AltaVista and Singapore

    AltaVista's global sales team in the formative years of internet search, working with HP and Compaq. Then a senior commercial role at a Singapore internet business that listed on SIMEX and was acquired by an Indian technology company.

    Listed, then acquired
    Light trails from traffic passing a lit building at night
  3. 03

    2002Digital Clarity

    Founded the business and built it to 25 to 30 people working with more than 200 clients. Evolved the offer from search and performance marketing into strategic growth and go-to-market advisory.

    Founder
    A team working late in a lit office, seen from the street at night
  4. 04

    Built within Digital ClarityDC Storm

    Identified the difficulty of measuring marketing performance across fragmented digital channels and built a technology proposition to address it. Led product, positioning, sales and partnerships through to customer adoption. Around 48% of major media planning and buying agencies used the platform before its acquisition by Rakuten.

    Acquired by Rakuten
  5. 05

    2011DBMM Group

    COO, Senior Vice President and Executive Director of Digital Brand Media & Marketing Group, Inc., quoted in the US as OTC: DBMM, with Digital Clarity as its wholly owned operating business.

    US public company
    An office building at night with every floor lit
  6. 06

    TodayAdvisory

    Working with technology leaders, professional advisers and investors on go-to-market, brand and applied AI, as AI changes how buyers research and buy.

    Advisory
    A London bus leaving light trails across a bridge at night

Digital Clarity and DBMM

Founder and Managing Director, since 2002

Digital Clarity

A growth and go-to-market advisory for technology, software and financial-services businesses. I own the P&L, pricing and team, and work directly with CEOs, founders and senior teams to diagnose barriers to growth and agree where to focus. The work joins three disciplines: commercial go-to-market, brand and applied AI.

2002Founded
200+Clients
25–30People
digital-clarity.com
OTC: DBMM

COO, Senior Vice President and Executive Director, since 2011

DBMM Group Inc.

Digital Clarity is the wholly owned operating business of Digital Brand Media & Marketing Group, Inc., a US public company. I lead the operating business and hold executive and board responsibilities for the group.

  • Group strategy, operating performance, P&L and forecasting
  • Board decisions on partnerships, corporate development and investment
  • SEC reporting, OTC Markets requirements and governance, with US accountants and lawyers

Areas of experience

Go-to-market strategy

Propositions, positioning and market-entry plans built from customer conversations, market data and workshops, then carried through sales, marketing and product.

$8m to $23m ARR in three years

Business development

My career started in sales. Global accounts at AltaVista, agency and technology partnerships at DC Storm, enterprise clients at Digital Clarity, in the UK, Europe, the US and Asia.

HP, Compaq, Adobe, Xerox, Bentley Systems

Building and exiting

Taking a product from market need through development, commercialisation and customer adoption to exit.

DC Storm to Rakuten. Singapore listing and acquisition.

Public-company leadership

Executive and board work in a US listed company: strategy, forecasting, corporate development, SEC reporting and shareholder governance.

OTC: DBMM since 2011

How I work

I start with the outcome and the evidence: speak to customers, examine the data and identify what is preventing progress. I stay involved through delivery and take responsibility for the result.

  1. 01

    Evidence

    Customer conversations, market and performance data, and what is holding growth back.

  2. 02

    Diagnosis

    Agree where to focus, including how AI and changing buyer behaviour affect the route to market.

  3. 03

    Plan

    Priorities, resource decisions and a plan that teams can execute.

  4. 04

    Delivery

    Commercial, product and finance working together, and responsibility for the result.

P&L and commercial planningCustomer and market insightProposition developmentProduct commercialisationMarket entrySales and marketing alignmentPartnershipsPublic-company governance

Perspectives

I talk and write about go-to-market, brand and AI, and what it takes to win markets now. Hover over a clip for a preview, or click to watch with sound.

Shorts and reels

  • 0:36
    One size doesn't fit all in B2B marketing

    Why a marketing playbook carried from one company to the next, or an agency's favourite channel, rarely suits a start-up trying to pass a million in revenue, and why a culture of testing matters more.

  • 1:06
    The 95/5 rule and attracting customers

    The 95/5 rule from LinkedIn's B2B Institute: at any one time only around 5% of buyers are in market. Why sales messages aimed at the other 95% fall on deaf ears, and why helping and educating them works better.

  • 0:31
    Consistent lead quality

    Inconsistent lead quality comes up again and again as a top frustration for B2B teams: results go well for a while, then quality suddenly drops and nobody is sure why.

  • 0:40
    Authenticity in leadership for B2B tech leaders

    Every leader has a different personality, and what matters is being authentic. Telling your story is hard to do alone, and nobody goes to school to learn how to be an industry leader or give a TED talk.

  • 0:28
    The B2B six pack analogy

    Everyone wants the six pack but not the gym, the sleep and the diet that get you there. The same is true of B2B growth: results come from building the real-life work into the plan.

  • 0:54
    Choosing a website platform

    Why you never fully own a website on a hosted platform, even WordPress, and what to check before migrating to HubSpot or any other platform.

  • 1:13
    Crypto conference, Dubai

    A conversation after a major crypto conference in Dubai: what the market was talking about, the positive mood around it, and how traditional markets are watching.

  • B2B marketing's role in private equityYouTube
  • Reggie James at his podcast desk with microphone and laptop PerspectivesOver 50 episodes with founders, marketers and investors
    Listen to the full conversationsreggiejamespodcast.com
  • Reggie James laughing during a video interview More on YouTubeConversations, interviews and clips
    Watch on YouTube@Digitalclarityuk
  • Reggie James speaking to camera Reels on InstagramShort takes on growth and go-to-market
    Follow on Instagram@reggiejames_1

Questions

Who is Reggie James?

Reggie James is a UK-based technology business builder and go-to-market adviser with 25 years in technology markets. He is the founder and managing director of Digital Clarity and COO and Executive Director of Digital Brand Media & Marketing Group, Inc. (OTC: DBMM). He is based in Guildford, Surrey, and London.

What does Reggie James do?

He works with founders, CEOs and investors in technology, software and financial-services businesses on go-to-market strategy, proposition and positioning, brand, business development and applied AI. He starts with customer conversations and market data, agrees where to focus, and stays involved through delivery.

Who founded Digital Clarity?

Reggie James founded Digital Clarity in 2002. He built it to a team of 25 to 30 people working with more than 200 clients, including Adobe, Xerox and Bentley Systems, and moved it from search and performance marketing into strategic growth and go-to-market advisory.

What was DC Storm?

DC Storm was a marketing measurement platform that Reggie James built within Digital Clarity to measure performance across fragmented digital channels. Around 48% of major media planning and buying agencies used it before it was acquired by Rakuten.

What is Reggie James's role at DBMM Group?

Since 2011 he has been COO, Senior Vice President and Executive Director of Digital Brand Media & Marketing Group, Inc., a US public company quoted as OTC: DBMM. Digital Clarity is its wholly owned operating business.

Does Reggie James have a podcast?

Yes. Reggie James - Perspectives has more than 50 episodes of conversations on B2B marketing, go-to-market and growth, available on Spotify, Apple Podcasts and at reggiejamespodcast.com.

How can I work with Reggie James?

Use the contact form on this site to ask about consultancy, marketing and sales growth, a one-to-one conversation or a podcast or speaking appearance, or message him on LinkedIn.

Let's talk

Building, scaling or backing a technology business and need a clear route to market? Tell me a little about it and I will come back to you personally.

Prefer LinkedIn? Message me there.